Research and Ideation
We interviewed seniors, carers, families and prospective partners in the aged care market to figure out what features needed to be prioritized. This data informed our personas, Eventually creating a system using the original research that would support our users most effectively.
As our team worked with a limited financial runway and received grants tied to the use of specific technology, the hardware went through multiple iterations. The variations shown below go from the original research set to a lo-fi prototype I designed to test a popular version of the menu and finally to one of the current care home implementations using the Pepper robot.
In my 11 months with Conpago the product went from research and sketches to the second version of the aged care tablet design to support a three-point communications system keeping aging parents connected with their families, communities and caregivers. Our path from rough concept to MVP was certainly not linear however the goal of receiving funding and partnership from investors was met, with competing offers.
The final product suite consists of three applications, one designed for seniors to use on a small, stationary tablet device with the hardware converter component connected via bluetooth. The partner products are for family members and caregivers in the form of responsive apps built for desktop and mobile.
We had limited resources in terms of time and money to create the MVP, deadlines and long-term goals we’re evolving as we met with various companies and investors. Our biggest advantage was the research conducted by Professor Margot Brereton
on habituated objects in the lives of the elderly.